Monitoring
We set up an online monitoring tool that will allow us to know the status of your digital reputation. Thanks to it, we will be able to prepare ad-hoc reports and generate alerts based on your needs.
Analysis
We give context to the results provided by the tool to determine the scope of the criticism and praise that your company or personal brand is receiving both in social networks and in any digital media.
Strategy
Finally, we propose different actions that can range from suggestions to the team in charge of your company's communication to improvements of your social media profiles, aligned with your personal or business objectives.
1. Active listening
We listen carefully to what is being said about you online to understand the sentiment and perception people have of your brand or company.
2. Data analysis
We analyze the data collected during active listening to put it in context and better understand how it influences your reputation.
3. Online strategy
We create a strategy to improve your online reputation. We focus on the most critical areas and seek solutions to the problems identified.
4. Crisis management
If crisis or reputational risk situations arise, we help you communicate effectively and mitigate any damage to your reputation.
